About US

Innovation Centered on Your Success

Doc-tor.com is more than a name. We are you. In 2000 a team of healthcare industry innovators — physicians and IT professionals — made it their mission to change healthcare management by creating the first cloud-based platform focused on improving the practice of medicine.

In 2019, Harris Healthcare acquired Doc-tor.com and added it to its family of ambulatory care solutions. The wealth of knowledge from additional client practices and staff has only strengthened our overall understanding of the space.

Doc-tor.com is here to stay. Harris Healthcare is financially strong, and it practices the “Family is Forever” policy, meaning it doesn’t sell companies it acquires. Being a part of the Harris Healthcare family also means that clients can take advantage of the “Software for Life” philosophy. Regardless of which solution clients choose, they will receive the same level of service, support, and long-term technology protection. This ensures clients keep pace with the constantly evolving healthcare technology field.

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“Ultimately, our success comes from helping you succeed. We take pride in what we do and we look forward to earning your loyalty and support as our newest Harris customers.”

We Took Healthcare to The Cloud

We pioneered cloud computing in 2000 to facilitate healthcare interoperability and promote collaborative care — empowering peer-to-peer and patient communication with labs, hospitals, providers in a secure HIPPA-compliant environment.

Built for Your Future

The practice of medicine is ever changing, and Doc-tor.com again is helping to lead the change with emerging practice management technology that simplifies the entirety of the healthcare process and the patient care cycle.

Picasso integrated EHR and Practice Management solutions scale to service practices of all sizes and structures — single provider, multi-specialty, healthcare enterprises, federally qualified community.

Our Partners

Doc-tor.com partners with the global leaders in digital communications and technology solutions and technologies — including IBM, Microsoft, Oracle, Nuance, Dragon — allowing us to provide an integrated, robust and best-in-class platform that is certified for Meaningful Use.

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Training and Support

Since patient care is your number one priority, our industry-leading training and implementation program makes it as seamless as possible — minimizing the impact on your workflow, with little downtime and impact on your patient volume.

Our U.S.-based team of Healthcare and IT Experts utilizes our proven methodology to ensure Picasso implementation is quick and efficient. It is customized for your practice and workflow, with a clinician dedicated to set up the templates and your system. And you choose the live training method based on your practice preference — in-person or remote.

As your clinical, financial and administrative requirements evolve, the Picasso Support team is on call and focused on your success.

Employee's In The Spotlight.

Nancy Hourihan

Diamond Moore

Abbas Jaffal

Jayson Montes de Oca Sánchez

Nancy Hourihan

What is your role in the Harris Ambulatory Group?*

Answer: Senior Support Analyst, also do training & set up

What’s a typical day like for you? What are you currently working on?

Answer: answering and researching client support tickets, setting up providers & offices

Where is your hometown?

Answer: West Milford, N.J.

Tell us something about yourself that would surprise us.

Answer: I took many years of Irish Step dancing; my parents made me.

What’s your favorite food?

Answer: Unfortunately, pasta

Favorite movie?

Answer: Wizard of Oz

Favorite vacation spot?

Answer: any lakes or mountains

Favorite sports team?

Answer: Yankees

Favorite quote or saying?

Answer: “I’ve lived through some terrible things in my life, some of which actually happened”.”—Mark Twain

What kinds of hobbies and interests do you have outside of work?

Answer: I love to travel and am a history & trivia buff

If you could meet anyone in the world, dead or alive, who would it be and why?

Answer: Abraham Lincoln – Emancipation Proclamation, the Gettysburg Address, and the House Divided Speech.

Always did the right thing.

What is your hidden talent?

Answer: I do not think I have one.

If you could learn to do anything, what would it be?

Answer: learn to speak many languages, I have not made the time. Also, learn to play the drums.

Coffee or tea?

Answer: Coffee

What is your favorite part about working for the Harris Ambulatory Group?

Answer: I love the research & problem-solving aspects of my job and of the group and being client-focused is always a main objective.

Of the group. If we do not have clients, we do not have a job. Clients are trusting us to provide software & services to help run their business

And care for their patients.

Dimond Moore

What is your role in the Harris Ambulatory Group?*

Answer: I am a Product Support Analyst for Doc-Tor.com

What’s a typical day like for you? What are you currently working on?

Answer: A typical day for me starts with reviewing any overnight support tickets or emails from clients reporting issues with the product. I then prioritize and address these issues, troubleshooting technical problems, providing guidance, or escalating complex issues to the appropriate teams. Throughout the day, I’d likely engage in communication with both internal teams and customers, documenting solutions and continuously improving support processes to enhance the product experience.

Where is your hometown?

Answer: I am originally from Milwaukee, Wisconsin. However, I’ve lived in Virginia, Ohio, Arkansas, and Louisiana throughout my childhood. I currently reside in Texas.

Tell us something about yourself that would surprise us.

Answer: All of my life, I’ve always loved being in bodies of water(Oceans, Lakes, Swimming pools, etc). After nearly drowning at an afterschool program when I was in 5th grade, I decided to teach myself how to swim. I then taught my mom and a few other family members how to swim.

What’s your favorite food?

Answer: My favorite food is Mac & Chesse. However, any type of pasta is my weakness.

Favorite movie?

Answer: My favorite movie is “Sleepless in Seattle.”

Favorite vacation spot?

Answer: Anywhere warm with a beach.

Favorite sports team?

Answer: Green Bay Packers(Football) or Milwaukee Bucks(Basketball)

Favorite quote or saying?

Answer: My favorite quote is, “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. ” by Maya Angelo

What kinds of hobbies and interests do you have outside of work?

Answer: My hobbies outside of work include cooking, reading, photography, and walks in the park with my dogs.

If you could meet anyone, dead or alive, who would it be and why?

Answer: I would love to meet Whitney Houston. Her music was a staple in our home growing up, and I’d love to sing a song with her!

What is your hidden talent?

Answer: I’m not sure if it’s considered a talent, but I can recite the first Shrek movie from start to finish.

If you could learn to do anything, what would it be?

Answer: Oh gosh, there are so many! At the top of my list is a tie between Spanish and Pottery.

Coffee or tea?

Answer: Coffee. It’s my first love.

What is your favorite part about working for the Harris Ambulatory Group?

Answer: My favorite part about working at Harris is by far my co-workers. While I love my position, and the interactions I get to have with our clients, some tasks can come with a challenge. I’m so grateful to have a team and co-workers like Nancy and Katie, who are always just a message away. They’re there to offer support, encouragement, and guidance whenever I need it. They’re patient, kind, and absolute rockstars at what they do!

Abbas Jaffal

What is your role in the Harris Ambulatory Group? *
Answer:  Quality Assurance Analyst

What’s a typical day like for you? What are you currently working on?
Answer:  
Coffee
Go thru emails
Go to scrum meetings
Prioritize my to do tasks, organize them and then complete them
Currently working on DocTor/Picasso:
eCR, Data Export Certifications
Testing FHIR Staging/Production servers
Learning GEMMS

Where is your hometown?
Answer:  Lebanon

Tell us something about yourself that would surprise us.
Answer:  I have a pet canary named Jack.

What’s your favorite food?
Answer:  Seafood

Favorite movie?
Answer:  The Lord of the Rings

Favorite vacation spot?
Answer:  Mont-Tremblant, Quebec, Canada.

Favorite sports team?
Answer:  Brazil – Soccer Team

Favorite quote or saying?
Answer:  Don’t worry, everything will be fine!

What kinds of hobbies and interests do you have outside of work?
Answer:  Yard work, spending time with my granddaughter, and cooking. See pictures

If you could meet anyone, dead or alive, who would it be and why?
Answer:  Mother, miss her

What is your hidden talent?
Answer:  Cooking- everything and anything. See picture

If you could learn to do anything, what would it be?
Answer:  Programming

Coffee or tea?
Answer:  Coffee

What is your favorite part about working for the Harris Ambulatory Group?
Answer:  Getting to work with a great team for various projects regularly

Jayson Montes de Oca Sánchez

What is your role in the Harris Ambulatory Group?
Answer:  I’m a technical and customer support agent for Picasso EMR.

Where is your hometown?
Answer: The happiest country on earth, Costa Rica!

Tell us something about yourself that would surprise us.
Answer:  I’ve been coaching soccer for about 7 years now.

What’s your favorite food?
Answer: Any seafood

Favorite vacation spot?
Answer: My grandparents house, located in Limon, Costa Rica (google that place, you’ll love it)

Favorite sports team?
Answer: Liga Deportiva Alajuelense

What kinds of hobbies and interests do you have outside of work?
Answer: I love sports, hiking, and spending time with my kids.

Coffee or tea?
Answer:  Coffee 100%

What is your favorite part about working for the Harris Ambulatory Group?
Answer:  My team, and all the people involved with my work. Katie, Keith, Abbas, Nathan, Diamond, Nancy and all others that help me and teach me.